RIP Comet Backup † 29th April 2024
Update (31st of July): over 8.500 unique visitors!! Amazing!! :-)
We’ve been aboard the Comet Backup journey from the start, cruising smoothly at 2.00 USD per device. But in 2025, this once-promising comet is set to crash-land, burning through our pockets with an additional monthly charge of 99.00 USD, or even 199.00 USD. This cosmic catastrophe is absurd and feels like a scam. The pirates behind Comet Backup have steered our financial journey into a black hole of escalating costs, turning a once-secure voyage into a treacherous, money-draining spiral. And we, the trusting customers, are left stranded, footing the astronomical bill.
Easy billing. Make the billing work for you.
— Comet Backup
Below is the extensive message posted by Comet Backup on their blog (click here for the source). This blog article was published two days after the announcement of the utterly insane price hikes of 99.00 USD / 199.00 USD per month via email. After receiving an overwhelming amount of negative feedback (on Reddit, hosting forums, social media, and Discord), they now attempt to justify it with a different reason. What can only be described, in plain terms, as a scam. Read and shiver....
However after receiving an overwhelming amount of negative feedback (on Reddit, hosting forums, social media, and Discord), they now attempt to justify it with a different reason. What can only be described, in plain terms, as a scam. Read and shiver....
"We announced a change to our Self-Hosted licensing this week, and I'd like to take some time to provide more context. We have received feedback, both positive and negative, with many constructive insights – thank you to those that have been in touch."
"Since launching in 2017, Self-Hosted has evolved into our enterprise solution which allows you access to features such as:
- - Setting up tenant accounts
- - Multi-server replication
- - Support for on-prem storage
- - Access to our full API
- - Scalable solution for resellers and distributors
Comet-Hosted does not support these features, which is why its price remains $49/server/month. Please check out our product pages for Self-Hosted and Comet-Hosted for a full comparison."
"We’re committed to helping MSPs provide great backup services. In order to fulfill that mission and to grow the product, we need to adequately support and resource our development team. As our business grows to meet your needs, our pricing model needed to change."
"Increasingly, we're finding that more end-users are skipping their MSP and are buying Comet directly. We have always supported a Channel-first approach. We stand behind the value that we know MSPs offer their clients. It's important to us to honor that commitment and drive business to our MSP partners."
"With our previous pricing model, we were seeing a disproportionate number of signups choosing Self-Hosted, based solely on price. They spent a lot of time setting it up, and we spent a lot of time helping them configure a product that didn't necessarily suit their use case. The purpose of this price realignment is to match customers with the product that best fits their needs based on feature set rather than a default price."
"We understand that for some of our partners this is a big change. We are here to help you navigate this transition and figure out what is right for your business. Whether you want to stay with Self-Hosted, migrate to Comet-Hosted, or work with one of our trusted resellers or distributors, we are here to help you. Feel free to reach out to us at [email protected] to discuss your options."
In a world shaped by digital innovation and data dependence, businesses rely on dependable backup solutions to protect their valuable information. But what happens when these supposedly reliable solutions suddenly turn into a financial nightmare?
Welcome to Comet Backup, once the promising gem from the distant lands of New Zealand. For a long time, Comet was regarded as a reliable partner for businesses looking to safeguard their data without breaking the bank. But then, like a bolt from the blue, a new reality emerged: astronomical monthly costs ranging from $99.00 to a dizzying $199.00! A shock to companies that had counted on their investments in data security remaining reasonable.
But the costs are just the tip of the iceberg. What about the promised support? A service that was once seen as a lifeline now proves painfully slow. We sit there, hour after hour, on hold, only to end up empty-handed. Recently, one user had to wait a full three days, only to be told that their issues couldn't be addressed until the following Monday. An endless odyssey of frustration! And what about the service's core function? Data recovery, which was once touted as swift and efficient, now proves to be a tiresome marathon. Comet Backup, once the guardian of our digital treasures, reveals itself to be a sluggish giant that has forgotten the meaning of time and efficiency.
But we refuse to bow to this cost dictate! We refuse to line the pockets of Comet Backup more than they're worth. And we are not alone in our resistance. The internet, a place of freedom and exchange, has become a battlefield full of complaints and outrage over Comet Backup's price hikes. Platforms like Reddit and hosting forums are trembling under the pressure of disgruntled voices standing against this unjust treatment.
It's time for us, as a community, to stand up and speak out. It's time to hold accountable those who abuse our trust. It's time for us to unite and say, "Not with us, Comet Backup! Not with us!"
Stay informed about the latest developments regarding the Comet Backup scam and affordable, honest backup alternatives. Click on the Reddit logo to visit the post with all the information about Comet Backup.
RIP Comet Backup † 29th April 2024
Cosmic Deception: Comet Backup's Galactic (De)Promises
As we venture into the abyss of Comet Backup's celestial realm, we encounter a cosmic ballet of quotes, each one a shooting star streaking across the firmament of false hope. Their words, like space debris orbiting a dying comet, glittered with the promise of stellar products and celestial pricing, only to fade into the void of broken dreams.